Never Miss a Chance to Do the Most Good

Please enter your name, email and zip code below to sign up!

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter a valid zip code

Never Miss a Chance to Do the Most Good

Please enter your name, email and zip code below to sign up!

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter a valid zip code

Never Miss a Chance to Do the Most Good

Please enter your name, email and zip code below to sign up!

Please enter your first name
Please enter your last name
Please enter a valid email address
Please enter a valid zip code
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COMMUNITY PORTAL | Memberships, Payments, Programs, Etc.

EXISTING MEMBERS, You Already HAVE a Community Portal Account!
Fill Name, Email, and Birthdate Fields with the Details Connected to Your Kroc Membership. 

Login Steps:

  1. Visit the Kroc Greenville Community Portal login page. 
  2. Existing members should choose “Create Online Account.”
  3. Enter all required details with the same full name, email, and birthdate that are associated with / match your original Kroc Greenville Membership account. Submit.
  4. In your inbox for the email associated with your Kroc Account, find the Welcome to Traction Rec email with instructions and a link to setup your password.
  5. Enter and confirm your new Community Portal password.
  6. Follow prompts to return to the login screen (step 1), and enter your username (your Kroc Membership account email) and the password you just chose.
  7. Explore all the opportunities this new platform has to offer!

Click to View Screenshots

KROC CONNECT APP | Reserve Group Fit Classes, Lap Lanes, Kroc Kids, Etc.

How to Create or Access Your Kroc Connect App Account.:

  • Open the Google Play Store or Apple App Store on your mobile device.
  • Type "Kroc Connect" in the search bar.
  • Click the download button to install the app onto your device.
  • Exit the app store and wait for the download to finish.
  • Open up the app and enter the email address associated with your membership account.
    (If you get an “invalid email” pop-up or don’t remember their membership email, visit the help desk or call 864-527-5948).
  • You’ll receive an email with a pin number. Copy the pin, and go back to the app. Do not click the email link.
  • Enter the pin number and create a password for the app. While your membership and mobile app accounts use the same email, the mobile app password is independent of the Community Portal password.
  • Login to your account using your email on file and new password. 
  • Note: If your rec center is using website embeds, a member may also access their account on your website (on pages that have embeds) using the same login credentials as the mobile app.

Download app here:

iOS      Android

   

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HELP DOCUMENTS

How do I access my Kroc Connect App? CLICK for PDF Guide

Kroc Connect App FAQ CLICK for PDF Guide

How to access my Community Portal? CLICK for PDF Guide

 

FAQs for New System and Application

Billing Date Change:

  • Membership drafts will now occur on the 1st of the month.
  • You will not be billed on March 20th for your April membership but instead will be billed on April 1st and the 1st of each month beyond April.
  • If any membership payment is drafted in March, please contact us for a refund.

March 17th – 24th is our “Go Live” week:

  • Processes will be back to normal, but please be patient with our team as we work through any new system challenges and questions
  • All transactions will be available
  • A “help desk” will be setup with staff to answer any questions you may have and to help setup your account access and eventually, the Kroc App

NEW KROC APP:

  • Directions will be given to members after our “Go Live” week
  • The application will be used for:
    • All member account information including a virtual “membership card” for check-in
    • Building hours including closure and class cancellation notices
      • Replacing our current text system
    • Reservations for lap and rec pool and Kroc Kids
    • Personal Training, Private Swim Lessons, and Tennis Lessons requests and availability schedules
  • Eventually, Group Fitness class registration and check-in; start date TBD

Much more information will be provided as we get closer to mid-March. Stay tuned!

Have Questions?

We're here to help! Contact our helpful and caring staff today and we will be happy to help you with whatever you need.

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